MSocSc (Social Service Management)
Breadcrumb separator
Breadcrumb separator

MSocSc (Social Service Management)

Select Menu

Director’s Message

In the social service sector, good management is crucial to ensuring the quality and efficiency of service delivery to the public. The multifaceted aspects of management include corporate governance, strategic planning, human and financial resources, leadership, the use of information technology, risk and change management, and, more recently, sustainability and impact assessment. Social service management differs from business management in having a social dimension that emphasises social values rather than profit-making. Yet, performance-driven management and demand-led marketisation are of increasing concern in the social service sector, which make the management process in this sector increasingly complex and challenging.

In the Hong Kong context, the lump sum grant subvention system, service contract system, competitive funding environment, recent expansions in children, youth and elderly services, cross-sectoral partnership and collaboration, high turnover of middle- to top-level management, and the recent social distancing of COVID-19, all pose both challenges and opportunities for social service leaders, with multiple directions being explored in addition to finding ways to improve existing service delivery systems.

The programme of MSocSc in SSM (MSSM) looks for students with strong potential and ambition for career advancement in the social service field. It provides them with a collaborative learning environment that exposes them to a variety of managerial issues and challenges and empowers them with knowledge and executive leadership training to drive impactful social change and development.

We are here to make social impact!” is your reason to choose HKU Master of Social Sciences (Social Service Management). Our program inspires you to create community-led innovation, rethink service users’ needs with client-centered approach and brainstorm any new development directions local social services could have.

Getting yourself ready for tackling today’s and tomorrow’s social needs and challenges, let’s apply our program now!

Introduction: Why Choose This Programme?

This course is ideal for those looking to advance their careers in the social services sector. The rapidly changing socioeconomic environment calls for the development and application of new solutions and technologies. According to the Social Welfare Department, HKSAR, there are close to 170 local NGOs currently receiving a regular funding subvention from the government as of 2020, totalling in excess of HK$18.4 billion [1] annually. This is a growing sector. The MSocSc (SSM) Programme has close ties to Hong Kong’s social services and will prepare graduates for fast-track development towards meeting the demand for middle to senior-level managers, as well as fostering the skills for social innovation needed to combat social challenges of the 21st century.

[1] Retrieved from “NGOs’ Annual Financial Reports and Review Reports on Remuneration Packages for Staff in the Top Three Tiers”, 2020 Social Welfare Department , HKSAR https://www.swd.gov.hk/en/index/site_ngo/page_AFRandRR/ 

Opportunities and challenges

  • Expansion in social service sector, e.g. school, early childhood education, parenting, online youth services, and elderly services; innovative projects funded by private donors, etc.
  • Emerging new solutions and social innovations which might help resolve old social problems;
  • Rapid changing socio-economic environment and application of new technologies.

Significance to MSocSc(SSM) Programme

  • We anticipate increasing demand for familiarity with the organisations working in the sector and greater availability of good sources of quality and relevant experience .
  • There is substantial demand for training offered on a part-time basis to local middle- to senior-level managers.
Objectives

Objectives

The social service sector demands managerial staff who embody management knowledge in a host of areas, including human resources, finance, fundraising, marketing, organisational management, strategic management, social policy and administration, research and evaluation, and the use of information technology in service delivery, to name just a few. The MSSM programme prepares social service managers to meet the challenges that human service organisations face today and will face in the future.